78bd Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 78bd collects, uses, and protects your data.
Introduction and Scope
78bd ("we", "us", or "the platform") operates a trusted online casino and sports betting service for users in Bangladesh. This privacy policy describes what information we collect, how we use it, and how we keep it secure when you visit our website https://78bd.cam, create an account, or use any of our services.
This policy is an integral part of our Terms and Conditions. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact our support team.
We reserve the right to amend this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. The date of the most recent revision will always be displayed at the top of this page.
Data Collection and Use
1. Information We Collect
When you register with 78bd or use our services, we may collect the following types of information:
- Identity Information: Your full name, date of birth, national ID number, or passport number (for identity verification).
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, Rocket, or Upay numbers and bank account details (for processing deposits and withdrawals).
- Technical Information: IP address, browser type, device information, cookie data, and logs of your activity on the platform.
- Gameplay Information: Betting history, transaction records, and bonus usage details.
We only collect information that is necessary to provide our services, ensure security, and meet legal obligations.
2. Purpose of Data Use
78bd uses the information we collect for the following purposes:
- Creating, managing, and verifying accounts.
- Processing deposit and withdrawal transactions.
- Providing bonuses, promotional offers, and VIP benefits.
- Detecting and preventing fraud and ensuring platform security.
- Providing customer support and resolving issues.
- Ensuring compliance with responsible gaming guidelines.
- Meeting legal and regulatory obligations.
- Delivering a personalized experience based on your preferences.
- Running analytics to improve platform performance.
3. Cookies and Tracking Technologies
78bd uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help improve the functionality of our website.
- Essential Cookies: These are necessary to maintain your login session and ensure security.
- Functional Cookies: These remember your language preferences and other settings.
- Analytics Cookies: These collect anonymous information about user behavior to help us improve our services.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.
Data Protection and Sharing
4. Data Security Measures
78bd applies industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which keeps your information fully secure during transmission.
- All data is stored and transmitted in encrypted form.
- Financial transaction information is processed through additional layers of security.
- Regular security audits are conducted on our systems.
- Strict access controls are maintained for staff accessing data.
- Automated monitoring systems are in place to detect suspicious activity.
While we apply the highest security measures, it is not possible to guarantee 100% security when transmitting or storing data over the internet. We therefore ask you to keep your account password confidential and to log out of your account after using a public computer.
5. Sharing Information with Third Parties
78bd never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: With payment service providers such as bKash, Nagad, Rocket, or Upay for processing transactions.
- Technology Partners: With game provider companies to ensure gameplay (only the necessary information).
- Identity Verification Services: To complete the KYC (Know Your Customer) process.
- Legal Authorities: In response to a valid request from authorities acting under a court order or legal obligation.
- Corporate Restructuring: In the event of a business merger or acquisition, where the same privacy standards will be maintained.
All third parties we work with operate under strict confidentiality agreements and are required to use your information only for the specified purpose.
6. Data Retention Period
We retain your personal information for as long as necessary. Specifically:
- Account information: For as long as your account is active and for the period required by law after the account is closed.
- Financial transaction records: For the period required under applicable financial regulations.
- Cookie and session data: Depending on the type of cookie, generally from 30 days to 1 year.
- Customer support communications: For a reasonable period after the issue is resolved.
After the specified period, we securely delete or anonymize your information so that it is no longer personally identifiable.
Your Rights and Choices
7. User Rights
As a user of the 78bd platform, you have the following rights over your own personal information:
- Right of Access: The right to know what information we hold about you.
- Right of Rectification: The right to request correction of inaccurate or incomplete information.
- Right of Erasure: The right to request deletion of your information in certain circumstances.
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Data Portability: The right to receive your information in a structured format where applicable.
- Right to Withdraw Consent: The right to withdraw consent from any processing of your information that is based on your consent.
To exercise these rights or make any data-related request, please contact our support team by email. We will process your request within a reasonable time.
8. Marketing Communications
With your consent, we may notify you by email about promotional offers, bonus information, and new features. You can unsubscribe from these messages at any time by:
- Clicking the "Unsubscribe" link at the bottom of any promotional email.
- Going to your account settings and changing your notification preferences.
- Contacting our support team directly.
Please note that unsubscribing from marketing messages will not affect important messages related to your account transactions, security, and service.
9. Protection of Minors' Information
78bd strictly provides services only to individuals aged 21 or older. We do not knowingly collect or store information from any minor.
We conduct an age verification process at the time of account registration. If we become aware that a minor is using our services, we will immediately close that account and delete any information collected.
If you believe that a minor is using our platform, please notify our support team immediately.
10. International Data Transfers
78bd is an international platform. Your information may be processed or stored on servers located in various parts of the world. In such cases, we ensure that:
- Industry-standard encryption technology is used during data transfers.
- Partners to whom data is sent follow equivalent data protection standards.
- The confidentiality of your information is maintained at all times, regardless of where it is stored or processed.
11. Steps in the Event of a Security Breach
In the event of a data security breach, 78bd will take the following steps:
- Begin an immediate investigation as soon as the incident is identified.
- Notify affected users by email within a reasonable time.
- Provide transparent information about the nature of the breach, its potential impact, and the steps we have taken.
- Make necessary system improvements to prevent similar incidents in the future.
- Notify the relevant authorities as required by applicable law.
12. Policy Changes and Updates
78bd may update this privacy policy from time to time. If there are any significant changes to the policy, we will:
- Update the "Last Updated" date at the top of the page.
- Send a notification to registered users at their email address.
- Display a notification message on the platform.
If you continue to use our platform after an update, you are considered to have agreed to the revised policy. We recommend that you visit this page periodically.
Contact Us
Privacy Inquiries
If you have any questions, concerns, or requests regarding your information or this privacy policy, please get in touch with us. Our team is always ready to assist you.
Related Documents
Other important documents related to our privacy policy: